the AA individual on the AA terminal being pretty snide, when in truth I had completed every thing in my Handle to acquire for the airplane in a timely manner.
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it is actually pitiful to obtain to report that my numerous emails to Customer Relations haven't been answered as of thus far October 29, a total deficiency of probably the most elementary courtesy towards an eighty four decades previous First-Course passenger and Regular Flier….
I cannot have the grievance section in the American Airlines Web site to operate. So this is the only spot i can discover to publish my facts before mailing it for the cooperate Workplace.
I'm producing to tell you of my horrible working experience traveling on American Airways. To start with off, I was confirmed on flight # 1696 from New Orleans to Chicago for your 5:15 departure on 7/9/07. Of course soon after several adjustments to this departure time with little or no interaction from an Airline agent concerning the delay (until finally the flight time elapsed and no updates ended up designed) I inquired and figured out the delay was a direct result of inclement temperature. On arrival to Chicago’s O’Hare Airport, I discovered that soon after presenting to my departure gate for my connection, which the flight # 4169 departed underneath 20 minutes just before my arrival on the gate.
According to this working experience I'm able to only conclude that this practice appears to become company as usual for American Airways, Primarily immediately after witnessing indications about not getting rid of cots from specified places. How can a corporation justify obtaining above fifty Older people sleep on cots within an plane terminal? This needs to be a priority for the Fire Marshals!
I am one million member and always delight in traveling on AA,but U.S. Air is no superior. The staff is rather impolite
Be sure to Notice, [American Airlines does reserve the appropriate to request start documents for passengers under the age of 2 decades].
I also would like to comment on the superb service AA features towards the handicapped. I am eighty four yrs old and now want wheelchair support to receive all-around inside the airports. I had been shocked and delighted for the support I been given, as well as for the attitudes in the individuals who assisted me With all the wheelchair assist, and also the drivers with the handicap carts in Charlotte airport. They were all so helpful and really friendly at the same time.
American Airways,I'm so unhappy !!! I'd this kind of hard time with my disabled youngster!! You misplaced my stroller seat belt, i needed to stroll the many way to the airport holding my 4 decades outdated daughter…and after standing 1 hour in the baggage claim they explained to me to contact your shopper service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
Doubt if any one reads this but AA is the worst airline on the planet. Didn’t fly them For many years on look here account of internal difficulties.
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Obtain your CEO’s to read about repeat business after which they may understand why They are really continuously not producing the bottom line. I am able to Actually state that I’m never ever booking with all your airline once more. thanks, Sincerely
.Stephanie,a supervisor was very rude and the other agent told me ifI desired to go t oMonterey previously I ought to have a taxi.the agent didn't gave me the seats that Unique assistant had provided me because of my disability Ifound soon after my third try Darlene